These terms are the agreement between you and Atty Labs for using the Binder website and the Binder product. They are written to be read. If anything is unclear, email hello@binderlogs.com and we will explain it in plain language.
By visiting binderlogs.com, creating a Binder account, or using anything we provide, you accept these terms. If you are accepting these terms for an organization, you confirm that you have authority to do so on behalf of that organization.
Binder is operated by Atty Labs, LLC, a Tennessee limited liability company. "We," "us," "Atty Labs," and "Binder" refer to the same organization. "You" and "your" refer to the individual or organization using Binder.
Binder is a multi-tenant SaaS product that replaces paper operational quality logs at multi-site healthcare organizations. The product captures daily compliance checks, escalates issues to leadership, and produces organized, review-ready documentation and audit trails. We provide the product as a running, hosted service; you and your team use it through a web browser or installed PWA.
Binder helps organize operational quality evidence. It does not guarantee accreditation, certification, survey results, reimbursement, regulatory approval, or legal outcome. You remain responsible for the substantive quality work, the decisions your team makes, and the submissions you choose to make to surveyors, accreditors, or regulators.
Binder offers three paths. The price and commitment for each is published at binderlogs.com/#pricing and confirmed during signup. In every path, "12-month plan" or "annual" means a 12-month commitment, not a single up-front payment; billing is monthly in advance through Stripe in every case.
Sales tax is added where required. If a charge fails, we will email you and retry; if the failure persists, we may suspend access until the balance is settled.
If a real billing error has occurred (a double charge, a charge after cancellation, or similar), email hello@binderlogs.com and we will sort it out within one business day.
Binder is not intended to receive, store, or process PHI unless we have separately entered into a Business Associate Agreement with you. If you believe PHI has been submitted to Binder, notify us promptly at hello@binderlogs.com so we can work with you on appropriate handling or deletion.
You own the data your team puts into Binder. We process it on your behalf to run the service. You can export standard log and report data from inside the product in available export formats, such as CSV, at any time. Certain formatted reports, bulk PDFs, evidence packets, historical reconstructions, custom exports, and migration support may require a paid professional services engagement.
If you end the subscription, we keep your data for 60 days so you can come back, restart, or request an export. After that period, we may delete or deidentify the data according to our retention practices, unless a longer retention period is required by law or agreed with you in writing.
We do not sell, license, or share customer product data with third parties for their own marketing. We do use anonymous, aggregated usage data (for example, "templates per tenant," "average sites per subscription") to improve the product.
Binder, the Binder marks and shield, the binderlogs.com site, and every part of the product are the property of Atty Labs, LLC. We grant you a non-exclusive, non-transferable right to use the product during your subscription. Nothing in these terms transfers ownership.
We work hard to keep Binder available and fast. We do not yet offer a contractual uptime SLA at the self-serve tier; we treat outages as a serious matter and respond directly. Enterprise customers can scope an SLA in their written agreement.
Scheduled maintenance, when needed, runs outside US business hours with as much advance notice as we can give.
Features may change over time as we improve the product, but we will not materially reduce core paid functionality during an active subscription term without notice.
Binder is provided "as is" and "as available." We disclaim all warranties not expressly granted in these terms or in a written agreement, including warranties of merchantability, fitness for a particular purpose, and non-infringement. You are responsible for confirming that Binder meets your organization's requirements before relying on it for accreditation surveys, regulatory submissions, or legal proceedings.
To the maximum extent allowed by law, Atty Labs is not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data. Our total liability arising out of these terms or your use of Binder is capped at the amount you paid us in the twelve months immediately before the event giving rise to the claim. Some jurisdictions do not allow these limits; where that is the case, the limits apply only to the maximum extent permitted.
You agree to defend and hold Atty Labs harmless from claims that arise out of your misuse of Binder, your violation of these terms, or your violation of any law or third-party right. We will do the same for claims that arise out of our product infringing a third party's intellectual-property rights.
We may suspend or end your access to Binder if you materially violate these terms, if your account is more than 30 days past due, or if your use creates a real risk to the product or to other customers. Where we can, we will give you notice and a chance to resolve the issue first. You can end your subscription at any time as described in section 6.
We may update these terms as the product and the business evolve. For material changes, we will notify the email address on file at least 30 days in advance. The current version always lives at this URL, with a "Last updated" date below.
These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Either party may bring a qualifying claim in small-claims court in the defendant's home county. All other disputes will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Davidson County, Tennessee. Each party will bear its own costs.
To the extent permitted by law, both parties waive any right to a jury trial and any right to participate in a class, collective, or representative action against the other; every claim must be brought in an individual capacity. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property rights or confidential information.
Email us at hello@binderlogs.com. We use AI-assisted support to help answer routine questions quickly, but we do not want support to feel robotic. Messages that need judgment, account review, billing help, security review, or a real conversation are routed to the right person.
Last updated: May 23, 2026 (rev. 3) · Privacy Policy · Security Overview